Client Services

Policy Change

As your life changes, your insurance should change with it. Our team makes it easy to update your existing policies. Whether you’re changing your address, adding vehicles or drivers, increasing coverage, or any other policy change, we have you covered.

Make Payment

Visit your carrier’s Online Billing Portal where you can:

Enroll in Automatic Payments
Make a One-Time Payment
Change your Payment Information

Submit Claim

Visit your carrier’s Online Claims Center where you can:

File a New Claim
Manage an Existing Claim

Request Binder or Certificate

Reach out to our responsive team to request:

Insurance Binder – Temporary proof of insurance coverage before the actual policy is issued. Binders are often required to buy a home, close on a loan, or register a new vehicle.
Certificate of Insurance (COI) – Formal summary of an existing policy which proves you already have insurance in place. COIs are most often used in commercial and business settings.

RMV Services

Dick Insurance Agency provides in-house Electronic Vehicle Registration (EVR) services.

EVR enables us to process vehicle registration and title transactions electronically through a direct connection to the RMV, allowing our clients to avoid having to go to the RMV themselves.

Schedule an Appointment

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Reviews

John Albani 2 weeks ago

I had a great experience switching insurance companies. Lucretia was extremely knowledgeable, explained everything clearly, and made the process smooth and stress-free. Lucretia did an outstanding job. Thank you once again Lucretia. Stay blessed.🙏

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John Stenstrom 3 weeks ago

I have had great service at Dick Ins dealing with the Dick family and staff for @ 10 years and like the fact that they offer several insurance carriers to choose from. I have referred a couple of friends to them due to their good service and prices.

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Ryan Landry 4 weeks ago

We had a great experience with Matt at Dick Insurance. He is quick, knowledgeable and helped us save a great deal of money on our home and auto insurance policies. For reference, my insurance costs were cut annually by 45% switching to Dick insurance.

We switched to Dick Insurance from another agency in 2026. My family had been previously working with the same insurance broker for years. After feeling like we were paying too much, I called Matt to have him take a peak.

He was able to tell me where the cost were coming from (via the old broker) and how he would design it to ensure we had satisfactory coverage while trimming costs. We are referring them to our parents and siblings to get the same overhaul savings treatment.

They have my families best interest in mind and I'll be loyal to them for years to come.

Who doesn't like saving money? Go see Matt.

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Kim Debonis 1 month ago

I wanted to let everyone know if you’re looking for an insurance policy this is the place to call. I spoke with Kirsten and basically within days my insurance was transferred for a lot less than my past policies. The customer service is excellent. Dick’s was referred to me by a friend who has been with them for many years. I’m so happy I chose them. You can’t go wrong so give them a call. It’s worth it!

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Denise Bonugli 2 months ago

I am writing to express my gratitude for the excellent service I recently received from Todd. My car was involved in a hit and run over a weekend and Todd was extremely knowledgeable and friendly, even answering all of my questions outside of regular business hours. I highly recommend Dick's Insurance and Todd to anyone looking for an insurance agency that truly puts their customers first. Thank you Todd!!!
Denise

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David Kelleher 2 months ago

We we were able to switch our car insurance for 4 drivers and our home insurance in less than 3 days with a 20+% savings over our prior rates. Kirsten was great to deal with and made this a really easy process.

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julie Broderick 2 months ago

Lucretia was very helpful with question I had about a policy. Got right on it, got the answers and had the policy in effect in less than an hour !

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Michael Weitz 2 months ago

Todd was very helpful in getting my supplemental condo insurance. Easy as pie!

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Zak DiRocco 2 months ago

The team at Dick Insurance Agency is incredibly knowledgeable and the customer service is unmatched. They’re genuinely dedicated to making sure you’re taken care of. They even handle RMV visits, saving you hours of frustration and having to waste an entire day waiting in line. Best in the game!

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Katherine Lima 2 months ago

I am so thankful to have found Lucretia here! She is always available and quick to answer when I have an issue or question. She made switching insurance for my mom a breeze and I couldn't have done it with out her! I have never received better service at an insurance agency than I have here. I highly recommend this agency and of course Lucretia as well.

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