Client Services

File A Claim

Visit your carrier’s Online Claims Center where you can:

File a New Claim
Manage an Existing Claim

Make A Payment

Visit your carrier’s Online Billing Portal where you can:

Enroll in Automatic Payments
Make a One-Time Payment
Change your Payment Information

RMV Services

Dick Insurance Agency provides in-house Electronic Vehicle Registration (EVR) services.

EVR enables us to process vehicle registration and title transactions electronically through a direct connection to the RMV, allowing our clients to avoid having to go to the RMV themselves.

Request Binder or Certificate

Reach out to our responsive team to request:

Insurance Binder – Temporary proof of insurance coverage before the actual policy is issued. Binders are often required to buy a home, close on a loan, or register a new vehicle.
Certificate of Insurance (COI) – Formal summary of an existing policy which proves you already have insurance in place. COIs are most often used in commercial and business settings.

Schedule an Appointment

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Reviews

Ryan Landry 6 days ago

We had a great experience with Matt at Dick Insurance. He is quick, knowledgeable and helped us save a great deal of money on our home and auto insurance policies. For reference, my insurance costs were cut annually by 45% switching to Dick insurance.

We switched to Dick Insurance from another agency in 2026. My family had been previously working with the same insurance broker for years. After feeling like we were paying too much, I called Matt to have him take a peak.

He was able to tell me where the cost were coming from (via the old broker) and how he would design it to ensure we had satisfactory coverage while trimming costs. We are referring them to our parents and siblings to get the same overhaul savings treatment.

They have my families best interest in mind and I'll be loyal to them for years to come.

Who doesn't like saving money? Go see Matt.

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Kim Debonis 3 weeks ago

I wanted to let everyone know if you’re looking for an insurance policy this is the place to call. I spoke with Kirsten and basically within days my insurance was transferred for a lot less than my past policies. The customer service is excellent. Dick’s was referred to me by a friend who has been with them for many years. I’m so happy I chose them. You can’t go wrong so give them a call. It’s worth it!

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Denise Bonugli 4 weeks ago

I am writing to express my gratitude for the excellent service I recently received from Todd. My car was involved in a hit and run over a weekend and Todd was extremely knowledgeable and friendly, even answering all of my questions outside of regular business hours. I highly recommend Dick's Insurance and Todd to anyone looking for an insurance agency that truly puts their customers first. Thank you Todd!!!
Denise

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David Kelleher 1 month ago

We we were able to switch our car insurance for 4 drivers and our home insurance in less than 3 days with a 20+% savings over our prior rates. Kirsten was great to deal with and made this a really easy process.

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julie Broderick 2 months ago

Lucretia was very helpful with question I had about a policy. Got right on it, got the answers and had the policy in effect in less than an hour !

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Michael Weitz 2 months ago

Todd was very helpful in getting my supplemental condo insurance. Easy as pie!

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Zak DiRocco 2 months ago

The team at Dick Insurance Agency is incredibly knowledgeable and the customer service is unmatched. They’re genuinely dedicated to making sure you’re taken care of. They even handle RMV visits, saving you hours of frustration and having to waste an entire day waiting in line. Best in the game!

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Katherine Lima 2 months ago

I am so thankful to have found Lucretia here! She is always available and quick to answer when I have an issue or question. She made switching insurance for my mom a breeze and I couldn't have done it with out her! I have never received better service at an insurance agency than I have here. I highly recommend this agency and of course Lucretia as well.

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Kienia Camacho 2 months ago

Lucretia was the best. She consistently found me the best rates, answered all my questions, and responds incredibly quickly. She is extremely knowledgeable and made the whole process super easy. Highly recommend her!

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Joslyne Cox 2 months ago

Lucretia has been a blessing with getting my family and I lower rates on our insurance policies! She makes the process seamless, and has excellent customer service. I would recommend her to anyone!

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